Shipping policy

Thank you for shopping at Happy Pets Store!

Processing & Shipping Time
All orders are processed and shipped within 3–5 business days after payment confirmation. Some items may take 7–15 business days depending on product availability.

Shipping Area
We currently ship within the United States only.

Shipping Costs
We offer free shipping on all orders.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.

Lost or Delayed Packages
If your order hasn’t arrived within the estimated timeframe, please contact us via our store chat and we’ll be happy to assist you.

Important Note
Orders are shipped directly from our warehouse. Items in the same order may occasionally arrive in separate packages.